Tim Cook addresses iOS Maps controversy
TweetFollow Us on Twitter

Tim Cook addresses iOS Maps controversy



Apple CEO Tim Cook has published a public letter on the much-maligned Maps app in iOS 6. It reads:

To our customers,

At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.

We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up.

There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.

While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.

Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.

 
AAPL
$107.34
Apple Inc.
+0.00
GOOG
$549.33
Google Inc.
+0.00
MSFT
$46.62
Microsoft Corpora
+0.00
MacNews Search:
Community Search:

Latest Forum Discussions

See All
view counter

view counter
view counter
view counter
view counter
view counter
view counter

Medford Asylum: Paranormal Case - Hidden...
Medford Asylum: Paranormal Case - Hidden Object Adventure (Full) 1.0 Device: iOS Universal Category: Games Price: $4.99, Version: 1.0 (iTunes) Description: Uncover the mystery of Medford City asylum! | Read more »
Secret Files Sam Peters (Games)
Secret Files Sam Peters 1.0.0 Device: iOS Universal Category: Games Price: $2.99, Version: 1.0.0 (iTunes) Description: [ After the successful iOS release of Secret Files Tunguska, the acclaimed point and click adventure Secret Files Sam Peters has now found its way onto the App Store, too -- fully optimized for iPhone, iPad and... | Read more »
Woah Dave! (Games)
Woah Dave! 1.0 Device: iOS Universal Category: Games Price: $1.99, Version: 1.0 (iTunes) Description: ***SPECIAL LAUNCH PRICE! IT DOESN'T COST A LOT OF MONEY!***Optimized for iPhone 6+! A huge hit at E3, PAX, PAX East, IndieCade and California Extreme.The critically-acclaimed retro-styled arcade neo-classic is here! | Read more »
Drift'n'Drive (Games)
Drift'n'Drive 1.0.0 Device: iOS Universal Category: Games Price: $1.99, Version: 1.0.0 (iTunes) Description: Follow your destiny to become the ultimate racing driver! | Read more »
Twisty Hollow (Games)
Twisty Hollow 1.0.1 Device: iOS Universal Category: Games Price: $2.99, Version: 1.0.1 (iTunes) Description: A self-appointed mayor is spinning the town of Twisty Hollow out of order with nonsensical rulings. His cryptic instructions range from the culinary – bacon is frowned upon – to the absurd (fashion tips for ghosts!?).How to... | Read more »
Omnistat (Utilities)
Omnistat 1.0 Device: iOS Universal Category: Utilities Price: $1.99, Version: 1.0 (iTunes) Description: Omnistat is an application for tech lovers, it's the easiest way to consult your device stats.With Omnistat you don't need to quit your applications to access to the informations you need. Simply slide your finger from the top of... | Read more »
South Park Pinball Review
South Park Pinball Review By Blake Grundman on October 29th, 2014 Our Rating: :: FAN SERVICE GALOREUniversal App - Designed for iPhone and iPad It is hard to go wrong when tables are obviously being designed by fans of a specific property.   | Read more »
Mmm Fingers Review
Mmm Fingers Review By Jennifer Allen on October 29th, 2014 Our Rating: :: SIMPLE PLEASURESUniversal App - Designed for iPhone and iPad Chasing high scores with just one finger works well for Mmm Fingers.   | Read more »
Indie Classic King of Dragon Pass Goes o...
Indie Classic King of Dragon Pass Goes on Sale to Celebrate its 15th Anniversary Posted by Jessica Fisher on October 29th, 2014 [ permalink< | Read more »
NHL 2K Review
NHL 2K Review By Blake Grundman on October 29th, 2014 Our Rating: :: FAR FROM ALL-STARUniversal App - Designed for iPhone and iPad After three years away, the NHL 2K brand returns to mobile. Can it live up to the advancements made in its absence or will it be left chasing the puck?   | Read more »
All contents are Copyright 1984-2010 by Xplain Corporation. All rights reserved. Theme designed by Icreon.