Apple tops computer consumer satisfaction, reliability
TweetFollow Us on Twitter

Apple tops computer consumer satisfaction, reliability


"Consumer Reports" has published the results of its annual "Product Reliability Survey," which found that Apple is still coming out on top for consumer satisfaction and reliability.

The survey, which reported on computers from Acer, Apple, Dell, eMachines, Gateway, HP, Lenovo, Sony and Toshiba, resulted in a 78% consumer satisfaction score for Apple. Dell and Lenovo tied at 59%, while Acer, Asus, eMachines, HP, Gateway and Toshiba all scoring between 56% and 54%, as noted by "Macworld UK" (http://macte.ch/LAkQj).

When asked about tech support, CR said that Apple had solved 75% of Mac user problems, while the nearest competitor, Dell, solved 61%. Apple scored significantly better than competitors in the desktop computer reliability computers, with an iMac repair rate of 8% (lower is better). The closest three competitors were HP, which got a rating of 10% Dell 11% and Gateway 13%.

As for laptops, Apple still got the best reliability score, but by a much lower margin than with the desktop computers. Apple scored 8%, and the lowest rating was Dell with 12%.

 
AAPL
$102.99
Apple Inc.
+0.52
GOOG
$532.71
Google Inc.
+6.17
MSFT
$44.38
Microsoft Corpora
-0.50
MacNews Search:
Community Search:

Latest Forum Discussions

See All
view counter

view counter
view counter
view counter
view counter
view counter
view counter

TinType by Hipstamatic (Photography)
TinType by Hipstamatic 1.0 Device: iOS iPhone Category: Photography Price: $.99, Version: 1.0 (iTunes) Description: Create hauntingly beautiful, soul capturing portraits with TinType by Hipstamatic. Inspired by daguerreotypes, tintypes, and other photographic processes from over a hundred years ago, TinType faithfully reproduces... | Read more »
The Latest Update for Heroes of Dragon A...
The Latest Update for Heroes of Dragon Age Introduces Daily PvE Challenges Posted by Ellis Spice on October 22nd, 2014 [ permalink ] | Read more »
A New Trailer has Been Revealed for Epic...
A New Trailer has Been Revealed for Epic of Kings Posted by Jessica Fisher on October 22nd, 2014 [ permalink ] Dead Mage Inc. has released a new, action-packed trailer for the upcoming Epic of Kings. | Read more »
Find the Line Review
Find the Line Review By Campbell Bird on October 22nd, 2014 Our Rating: :: INSLIDE THE LINESUniversal App - Designed for iPhone and iPad Tease out beautiful line drawings in this unique, free-to-play puzzle game.   | Read more »
The Silent Age Episode 2 Review
The Silent Age Episode 2 Review By Jennifer Allen on October 22nd, 2014 Our Rating: :: ROUNDING THINGS OFF NICELYUniversal App - Designed for iPhone and iPad Rounding off a great point and click adventure comes The Silent Age Episode 2.   | Read more »
Craft Your Own Mini-Games with Papercade
Craft Your Own Mini-Games with Papercade Posted by Jessica Fisher on October 22nd, 2014 [ permalink ] iPad Only App - Designed for the iPad Scrapbookers move over, Scrapgaming is the new thing. | Read more »
Reshape Review
Reshape Review By Jennifer Allen on October 22nd, 2014 Our Rating: :: SIMPLE SHAPESUniversal App - Designed for iPhone and iPad Match triangles together to form cubes in this fast-paced and twitchy game.   | Read more »
Miika (Games)
Miika 1.0.0 Device: iOS Universal Category: Games Price: $1.99, Version: 1.0.0 (iTunes) Description: Miika is a beautiful 3D puzzle game based on camera perspectives combined with the use of optical illusions. Miika challenges players with mind twisting puzzles mixed with a surrealistic four seasonal feel. | Read more »
Infuse Pro (Photography)
Infuse Pro 3.0 Device: iOS Universal Category: Photography Price: $9.99, Version: 3.0 (iTunes) Description: ** All-new version 3 includes fully licensed and certified DTS® and DTS-HD® audio! ** | Read more »
Swap Heroes (Games)
Swap Heroes 1.0 Device: iOS Universal Category: Games Price: $.99, Version: 1.0 (iTunes) Description: **Half price for a limited time only**Swap Heroes is a casual turn-based strategy adventure. Form a group of heroes and guide them in battle through levels of increasingly difficult enemies. Only the strongest and most coordinated... | Read more »
All contents are Copyright 1984-2010 by Xplain Corporation. All rights reserved. Theme designed by Icreon.