Verizon tops Consumer Reports' rankings of cellphone carriers
TweetFollow Us on Twitter

Verizon tops Consumer Reports' rankings of cellphone carriers


Verizon tops the ranking of the four major U.S. cellphone carriers by Consumer Reports. AT&T comes in last (again).

Verizon was the highest-rated major carrier in Consumer Reports’ annual cell-phone service ratings, based on a survey of 63,253 subscribers by the Consumer Reports National Research Center. The full report can be found online at ConsumerReports.org and in the January 2013 issue of Consumer Reports, which is on newsstands now.

Of the four major U.S. national cell-phone standard service providers, Verizon Wireless led the pack, receiving favorable scores for voice and data service quality, and also for support attributes like staff knowledge and resolution of issues. Sprint, T-Mobile, and AT&T each received mostly middling to low marks, particularly for voice and text service quality.

AT&T was among the lower-scoring providers, but its 4G LTE network was Rated the most favorably of any carrier. Its users reported the fewest problems with that higher-speed service, which most new smart phones now use.

Consumer Cellular, a national carrier that uses AT&T’s network, received high marks across the board in Consumer Reports’ Ratings of standard (monthly bill) carriers. The no-frills carrier caters to users with the simplest wireless needs and offers the simplicity of monthly billing without a contractual commitment.

The report found that no-contract plans can be major cost-savers. Two-thirds of Consumer Reports survey respondents who switched to so-called “prepaid plans,” which typically lack a contract commitment and bill each month in advance, saved more than $20 a month by switching to prepaid. Those savings can allow wireless customers to quickly recoup the cost of the phone itself, which can be higher if they don’t make a contractual commitment.

TracFone was among the top-rated prepaid providers, receiving high marks for value, voice and text. Like Consumer Cellular, it specializes in those who seek simple, low-cost phone service.

 
AAPL
$101.79
Apple Inc.
+0.21
GOOG
$589.27
Google Inc.
+4.50
MSFT
$46.68
Microsoft Corpora
+0.16
MacNews Search:
Community Search:

Latest Forum Discussions

See All

view counter
view counter
view counter
view counter
view counter
view counter

Project Life (Photography)
Project Life 1.0 Device: iOS Universal Category: Photography Price: $2.99, Version: 1.0 (iTunes) Description: Imagine scrapbooking without scissors or adhesive or tools … or without having to print photos! Never before has scrapbooking been so easy, so fast, or so available in the palm of your hand! The Project Life® App takes... | Read more »
Skater (Games)
Skater 1.0 Device: iOS iPhone Category: Games Price: $4.99, Version: 1.0 (iTunes) Description: All of Skateboarding In The Palm Of Your HandDesigned by skaters for skaters, we teamed up with 17 of the most prominent brands in skating to create the game every skater has been waiting for:Powerful And Intuitive Control | Read more »
Huerons (Games)
Huerons 1.1 Device: iOS Universal Category: Games Price: $.99, Version: 1.1 (iTunes) Description: EXCLUSIVE LAUNCH PRICE! Huerons is 50% off until September 20th!Huerons are tiny colored circles. Merge them by clicking on an empty cell next to them until only one Hueron remains on the board.There can be only one. -- Nominated for... | Read more »
Down Among the Dead Men (Games)
Down Among the Dead Men 1.0 Device: iOS Universal Category: Games Price: $.99, Version: 1.0 (iTunes) Description: Avast! Take to the high seas in a fully interactive piratical tale of broadsides and buccaneers. From author Dave Morris and the studio behind Steve Jackson's Sorcery! and 80 Days. | Read more »
Sling Adds Chromecast Support Through Sl...
Sling Adds Chromecast Support Through Slingplaye​r Mobile Apps Posted by Jessica Fisher on September 18th, 2014 [ permalink ] | Read more »
How to Completely Delete Your iPhone’s C...
The iPhone 6 is out tomorrow, and plenty of people are excited about it. So much so that they’re planning to – or already have – traded in their old iPhone to go towards it. The thing about trading in hardware is it’s very important to make sure your personal information isn’t still on there once it leaves your hands. You generally have nothing to... | Read more »
Dragon Quest I Review
Dragon Quest I Review By Andrew Fisher on September 18th, 2014 Our Rating: :: THINE QUEST AWAITETHUniversal App - Designed for iPhone and iPad Its historical significance aside, Dragon Quest 1 is a fun, campy, difficult, thoroughly old-school RPG.   | Read more »
It Came From Canada: Overkill 3
Overkill 3 is like every trope of big modern gaming rolled into one. It’s a sequel to an action-packed military shooter. It’s flashy and scripted and flaunts its sophisticated graphics. And it’s a mobile game with a heavy emphasis on in-app purchases. But does it still manage to forge its own identity within that sea of marketing points? We find... | Read more »
New Modes and Leader Boards in Update fo...
New Modes and Leader Boards in Update for Rules! Posted by Jessica Fisher on September 18th, 2014 [ permalink ] Universal App - Designed for iPhone and iPad | Read more »
TwistedRun Review
TwistedRun Review By Rob Thomas on September 18th, 2014 Our Rating: :: DON'T TWIST YOUR ANKLE!Universal App - Designed for iPhone and iPad TwistedRun is kind of like running up a giant curly fry into the sky. Or maybe that was just a dream I had last night. It’s hard to tell sometimes. No, wait. I was wrong. This is an endless... | Read more »
All contents are Copyright 1984-2010 by Xplain Corporation. All rights reserved. Theme designed by Icreon.