Greg's Bite: More Windows 8 misery
TweetFollow Us on Twitter

Greg's Bite: More Windows 8 misery


By Greg Mills

My PC friend, Shawn, who manages the electronics department at my local Sam's Club Warehouse, filled me in yesterday on the latest issues in the epic saga of his attempt to load Windows 8 on his PC.  Getting everything working turns out to be quite a trick.  

After installing Windows 8 last week, the "operating system" worked okay (just okay, more about that later), but Shawn noticed his optical drive wasn't working any more and that the user interface "sucked"." So he reloaded Windows 8. Then the PC wouldn't boot. Restart, restart, restart ... nothing. Shake the PC really hard, tap it with a rubber mallet, slap the screen just so, yet no luck. Dead meat. Pull the hard drive, remove your files with another computer, completely wipe the hard drive. Replace the clean hard drive into the old PC and reload Windows 8 for the third time.  

Shawn is by this time sort of perplexed. With all the work and cost of upgrading his PC, he really finds that he hates the Windows 8 user interface so much he is still thinking of going back to Windows 7 and returning Windows 8.  

When an experienced PC user like Shawn is so fed up he tells me he is ready to buy a Mac over what ought to be a simple PC system upgrade, that spells disaster for Microsoft. When he has the money to spend on it, he assures me he is thinking about buying a Mac.  

This means on a microcosmic one consumer level the PC replacement cycle is broken. On a cosmic level, declining PC sales threatens Microsoft as never before.  Keep in mind, this guy sells iPads for a living. How long will PCs put up with Balmer's clown act?  

Anyway back to our story: Shawn's PC finally boots and the optical drive is now working! Open Microsoft Office ... Open Microsoft Office ... oh XZXX! Call Microsoft and get permission to reload Office. By this time the people at Microsoft certainly know there are significant issues with loading the Windows 8 OS, so with little argument they give our poor PC the fresh code he needs to get his Office software working.

By this time Shawn's wife is so angry with all the noise and time wasted she chews the poor guy out. Hey, it shouldn't be that hard to upgrade system software. To add insult to injury, you have to call Microsoft to get a fresh code to reload software you have already purchased, every time you reload it.

Rumor has it that despite having been the richest man in the world, Bill Gates still lost a lot of sleep over the issue of pirated software that didn't bleed money into his coffers. Steve Jobs, on the other hand, wisely saw that while Apple also lost a lot of money because of people who used his software and didn't always pay for it. However, his long view was that the ease of use for the platform was a strong selling point that trumped short term cash.  

While Apple has significantly reduced its price on its software, the platform has grown to the point that they make plenty of money on the software division, despite being much looser than Microsoft on unlicensed use.  

I called Apple one day a few years ago on an issue regarding a new Apple laptop, and the guy I spoke with expressed surprise when I mentioned the very recent OS I was using. He said that their records indicated I was using the previous OS. Hmmmm, so Apple does know a lot about what we are running but isn't likely to email us a bill for software they have no record of us buying. I wouldn't put that past Microsoft for one minute.

We fan boys don't loyally love Apple because they are chumps, but because the company has a long view of the situation and just does a great job of supporting us.  Long term consumer loyalty is far more lucrative to Apple than collecting every dime owed on software releases.  
Remember the old days when you had to have a code to type in the start-up screen when some new program was installed? It has been years since I had to do that.  Now, imagine that the code you type in only works once. What if you had to call in and get a new code from Microsoft every time you reloaded a program? Welcome to the world of the PCs out there.

Just this morning my wife asked me if it was okay if she clicked the automatic software update prompt on the screen of her iMac.  I told her that when she saw the Apple update box it was fine to click update. Apple users trust and respect the company for many reasons. Not throwing half baked software out the door (very often) is one of those reasons.

I read the book on "insecure software" written by David Rice, an in house expert on computer security at Apple. "Geekonomics," a word coined by Rice really makes the case that there are two distinct approaches to creating and selling software.  The Apple approach is the most costly as the company carefully and extensively tests and refines the software before launching it. (Maps for example, ought to have been released as a beta product to lower expectations)  

Microsoft, on the other hand, takes their cheaper-to-produce, less tested software, sells that software half baked and lets the users discover the flaws and report in for future patches and updates. This really, in a nutshell, is why expectations for Apple software is much higher than with Microsoft software.  

Had Maps for Windows Mobile had identical issues would there have been such a flap? There really is a double standard as Apple has a reputation for pretty glitch free software and Microsoft gets a pass on such issues until the patches are ready and released. This is why Microsoft patches its software virtually weekly and Apple rarely patches more than monthly.

There are exceptions to every rule and countless cases where what I have said is right on, so spare me the flame mail.  

That is Greg's Bite.

 
AAPL
$122.18
Apple Inc.
-0.81
GOOG
$626.80
Google Inc.
-5.13
MSFT
$46.23
Microsoft Corporation
-0.06
MacNews Search:
Community Search:
view counter

view counter
view counter
view counter
view counter
view counter
view counter

Domino Drop (Games)
Domino Drop 1.0 Device: iOS Universal Category: Games Price: $1.99, Version: 1.0 (iTunes) Description: Domino Drop is a delightful new puzzle game with dominos and gravity!Learn how to play it in a minute, master it day by day.Your mind will be challenged.Your soul will be calmed.Features:- 3 unique game modes- 12 pleasant music... | Read more »
OPERATION DRACULA (Games)
OPERATION DRACULA 1.0.1 Device: iOS Universal Category: Games Price: $5.99, Version: 1.0.1 (iTunes) Description: 25% off launch sale!!!'Could prove to be one of the most accurate representations of the Japanese bullet hell shmup outside of Japan' - Touch Arcade'Massive screen-sized bosses who spew more bullets than you can count.'-... | Read more »
Race The Sun (Games)
Race The Sun 1.01 Device: iOS iPhone Category: Games Price: $4.99, Version: 1.01 (iTunes) Description: You are a solar craft. The sun is your death timer. Hurtle towards the sunset at breakneck speed in a futile race against time. Delay the inevitable by catching energy boosts which reverse the setting sun - if only for a moment. | Read more »
Tap Delay (Music)
Tap Delay 1.0.0 Device: iOS Universal Category: Music Price: $4.99, Version: 1.0.0 (iTunes) Description: Back in the “old days”, producers and engineers created delay and echo effects using tape machines. Tap Delay combines the warm sound of vintage tape echo machines with a modern, step sequencer-like tapped delay engine which... | Read more »
This Week at 148Apps: July 20-24, 2015
July is Heating Up With 148Apps How do you know what apps are worth your time and money? Just look to the review team at 148Apps. We sort through the chaos and find the apps you're looking for. The ones we love become Editor’s Choice, standing out above the many good apps and games with something just a little bit more to offer. Take a look at... | Read more »
Red Game Without A Great Name (Games)
Red Game Without A Great Name 1.0.3 Device: iOS Universal Category: Games Price: $2.99, Version: 1.0.3 (iTunes) Description: The mechanical bird is flying through an unfriendly, Steampunk world. Help it avoid obstacles and deadly traps using its teleportation ability while picking up power-ups. Grab as many gears as you can to... | Read more »
Warhammer: Arcane Magic (Games)
Warhammer: Arcane Magic 1.0.2 Device: iOS Universal Category: Games Price: $9.99, Version: 1.0.2 (iTunes) Description: Engage in epic battles and tactical gameplay that challenge both novice and veteran in Warhammer: Arcane Magic, a turn-based digital board game set in Warhammer Fantasy Battles. | Read more »
Mazes of Karradash (Games)
Mazes of Karradash 1.0 Device: iOS Universal Category: Games Price: $1.99, Version: 1.0 (iTunes) Description: The city of Karradash is under attack: the monsters of the Shadow Realms are emerging from the depths.No adventurer is strong enough to defeat the horde alone, but the whole people of Karradash is ready to fight. | Read more »
Battle Golf is the Newest Game from the...
Wrassling was a pretty weird - and equally great - little wressling game. Now the developers, Folmer Kelly and Colin Lane, have turned their attention to a different sport: golfing. This is gonna be weird. [Read more] | Read more »
Qbert Rebooted has the App Store Going...
The weird little orange... whatever... is back, mostly thanks to that movie which shall remain nameless (you know the one). But anyway it's been "rebooted" and now you can play the fancy-looking Qbert Rebooted on iOS devices. [Read more] | Read more »
All contents are Copyright 1984-2010 by Xplain Corporation. All rights reserved. Theme designed by Icreon.