Greg's Bite: More Windows 8 misery
TweetFollow Us on Twitter

Greg's Bite: More Windows 8 misery


By Greg Mills

My PC friend, Shawn, who manages the electronics department at my local Sam's Club Warehouse, filled me in yesterday on the latest issues in the epic saga of his attempt to load Windows 8 on his PC.  Getting everything working turns out to be quite a trick.  

After installing Windows 8 last week, the "operating system" worked okay (just okay, more about that later), but Shawn noticed his optical drive wasn't working any more and that the user interface "sucked"." So he reloaded Windows 8. Then the PC wouldn't boot. Restart, restart, restart ... nothing. Shake the PC really hard, tap it with a rubber mallet, slap the screen just so, yet no luck. Dead meat. Pull the hard drive, remove your files with another computer, completely wipe the hard drive. Replace the clean hard drive into the old PC and reload Windows 8 for the third time.  

Shawn is by this time sort of perplexed. With all the work and cost of upgrading his PC, he really finds that he hates the Windows 8 user interface so much he is still thinking of going back to Windows 7 and returning Windows 8.  

When an experienced PC user like Shawn is so fed up he tells me he is ready to buy a Mac over what ought to be a simple PC system upgrade, that spells disaster for Microsoft. When he has the money to spend on it, he assures me he is thinking about buying a Mac.  

This means on a microcosmic one consumer level the PC replacement cycle is broken. On a cosmic level, declining PC sales threatens Microsoft as never before.  Keep in mind, this guy sells iPads for a living. How long will PCs put up with Balmer's clown act?  

Anyway back to our story: Shawn's PC finally boots and the optical drive is now working! Open Microsoft Office ... Open Microsoft Office ... oh XZXX! Call Microsoft and get permission to reload Office. By this time the people at Microsoft certainly know there are significant issues with loading the Windows 8 OS, so with little argument they give our poor PC the fresh code he needs to get his Office software working.

By this time Shawn's wife is so angry with all the noise and time wasted she chews the poor guy out. Hey, it shouldn't be that hard to upgrade system software. To add insult to injury, you have to call Microsoft to get a fresh code to reload software you have already purchased, every time you reload it.

Rumor has it that despite having been the richest man in the world, Bill Gates still lost a lot of sleep over the issue of pirated software that didn't bleed money into his coffers. Steve Jobs, on the other hand, wisely saw that while Apple also lost a lot of money because of people who used his software and didn't always pay for it. However, his long view was that the ease of use for the platform was a strong selling point that trumped short term cash.  

While Apple has significantly reduced its price on its software, the platform has grown to the point that they make plenty of money on the software division, despite being much looser than Microsoft on unlicensed use.  

I called Apple one day a few years ago on an issue regarding a new Apple laptop, and the guy I spoke with expressed surprise when I mentioned the very recent OS I was using. He said that their records indicated I was using the previous OS. Hmmmm, so Apple does know a lot about what we are running but isn't likely to email us a bill for software they have no record of us buying. I wouldn't put that past Microsoft for one minute.

We fan boys don't loyally love Apple because they are chumps, but because the company has a long view of the situation and just does a great job of supporting us.  Long term consumer loyalty is far more lucrative to Apple than collecting every dime owed on software releases.  
Remember the old days when you had to have a code to type in the start-up screen when some new program was installed? It has been years since I had to do that.  Now, imagine that the code you type in only works once. What if you had to call in and get a new code from Microsoft every time you reloaded a program? Welcome to the world of the PCs out there.

Just this morning my wife asked me if it was okay if she clicked the automatic software update prompt on the screen of her iMac.  I told her that when she saw the Apple update box it was fine to click update. Apple users trust and respect the company for many reasons. Not throwing half baked software out the door (very often) is one of those reasons.

I read the book on "insecure software" written by David Rice, an in house expert on computer security at Apple. "Geekonomics," a word coined by Rice really makes the case that there are two distinct approaches to creating and selling software.  The Apple approach is the most costly as the company carefully and extensively tests and refines the software before launching it. (Maps for example, ought to have been released as a beta product to lower expectations)  

Microsoft, on the other hand, takes their cheaper-to-produce, less tested software, sells that software half baked and lets the users discover the flaws and report in for future patches and updates. This really, in a nutshell, is why expectations for Apple software is much higher than with Microsoft software.  

Had Maps for Windows Mobile had identical issues would there have been such a flap? There really is a double standard as Apple has a reputation for pretty glitch free software and Microsoft gets a pass on such issues until the patches are ready and released. This is why Microsoft patches its software virtually weekly and Apple rarely patches more than monthly.

There are exceptions to every rule and countless cases where what I have said is right on, so spare me the flame mail.  

That is Greg's Bite.

 
AAPL
$124.25
Apple Inc.
-0.18
GOOG
$542.56
Google Inc.
-5.44
MSFT
$40.72
Microsoft Corporation
+0.07
MacNews Search:
Community Search:
view counter

view counter
view counter
view counter
view counter
view counter
view counter

Marvel Mighty Heroes, the Ultimate Marve...
DeNA and Marvel Entertainment have brought us a new action-packed brawler: Marvel Mighty Heroes. You can play with up to four of your friends as you favorite marvel heroes like Iron Man, Thor, Spider-Man, Captain America, Star-Lord, Hulk, and Hawkeye, and you'll be collecting new characters and levelling-up as you battle evil and save the world.... | Read more »
Take Note - The Jot Script 2 Evernote Ed...
Adonit's Jot Script 2 sylus has an all-new edition that's meant to be Evernote's BFF. The sylus has been redesigned to work better with iPads and give you faster stroke tracking, smoother line rendering, and better tip-to-line accuracy. | Read more »
INFINIT Lets Mobile Users Send Files of...
Infinit  is a file sharing app that ignores file size limits. It maintains the original quality of your photos and videos so you can be sure they look awesome after sending. You can move entire albums of photos or full HD films from your iPhone to your computer quickly and easily. Infinit even claims that it's 30 times faster than Dropbox,... | Read more »
Serious Sam Double D Developer is Making...
There's nothing like the thrill of watching a horse race, especially when the horses are drunk.  | Read more »
2K Announces WWE 2K, Mobile's First...
It seems like this month has been pretty big for wrestling. First Wrestlemania, then 2K has announces that they're releasing  WWE 2K for iOS. It's a simulation-based WWE game where you'll get to play with several WWE superstars such as John Cena, Hulk Hogan, Sting, Triple H, and the Undertaker. There will be three different match types and a ton... | Read more »
How the Apple Watch Could Change the Fac...
The Apple Watch is still a ways out, but my previous musings on the wearable’s various features got me thinking: what might it be like a year after launch? Two years? Five years? What if it becomes a symbiotic part of the iOS framework to the point that it practically comes packaged with the iPhone? | Read more »
You Can Start Challenging Your Friends t...
Last year we reported that Sebastian Gosztyla's new game, Dual, was theorized to be released sometime during the summer of 2014. Sadly that did not become a reality, but the good news it there is now an official release date. | Read more »
Forgotten Memories : Alternate Realities...
Forgotten Memories : Alternate Realities, from Psychoz Interactive, is planned for release on April 23. The Resident Evil, Silent Hill, and Alone in the Dark inspired horror game puts you in the shoes of Rose Hawkins as she searches for a missing young girl named Eden. | Read more »
Pie In The Sky: A Pizza Odyssey (Games)
Pie In The Sky: A Pizza Odyssey 1.0 Device: iOS Universal Category: Games Price: $2.99, Version: 1.0 (iTunes) Description: A game about delivering pizza. In space. | Read more »
Chosen Gives Hopeful Singers, Songwriter...
If YouTube videos and reality TV shows like The Voice have taught us one thing, it’s that there are a lot of people out there who are anxious to show the world their talents. And if they’ve taught us a second thing, it’s that there’s an almost equally sizable group of people who are anxious to judge those hopefuls. What’s interesting about Chosen... | Read more »
All contents are Copyright 1984-2010 by Xplain Corporation. All rights reserved. Theme designed by Icreon.