Greg's Bite: More Windows 8 misery
TweetFollow Us on Twitter

Greg's Bite: More Windows 8 misery


By Greg Mills

My PC friend, Shawn, who manages the electronics department at my local Sam's Club Warehouse, filled me in yesterday on the latest issues in the epic saga of his attempt to load Windows 8 on his PC.  Getting everything working turns out to be quite a trick.  

After installing Windows 8 last week, the "operating system" worked okay (just okay, more about that later), but Shawn noticed his optical drive wasn't working any more and that the user interface "sucked"." So he reloaded Windows 8. Then the PC wouldn't boot. Restart, restart, restart ... nothing. Shake the PC really hard, tap it with a rubber mallet, slap the screen just so, yet no luck. Dead meat. Pull the hard drive, remove your files with another computer, completely wipe the hard drive. Replace the clean hard drive into the old PC and reload Windows 8 for the third time.  

Shawn is by this time sort of perplexed. With all the work and cost of upgrading his PC, he really finds that he hates the Windows 8 user interface so much he is still thinking of going back to Windows 7 and returning Windows 8.  

When an experienced PC user like Shawn is so fed up he tells me he is ready to buy a Mac over what ought to be a simple PC system upgrade, that spells disaster for Microsoft. When he has the money to spend on it, he assures me he is thinking about buying a Mac.  

This means on a microcosmic one consumer level the PC replacement cycle is broken. On a cosmic level, declining PC sales threatens Microsoft as never before.  Keep in mind, this guy sells iPads for a living. How long will PCs put up with Balmer's clown act?  

Anyway back to our story: Shawn's PC finally boots and the optical drive is now working! Open Microsoft Office ... Open Microsoft Office ... oh XZXX! Call Microsoft and get permission to reload Office. By this time the people at Microsoft certainly know there are significant issues with loading the Windows 8 OS, so with little argument they give our poor PC the fresh code he needs to get his Office software working.

By this time Shawn's wife is so angry with all the noise and time wasted she chews the poor guy out. Hey, it shouldn't be that hard to upgrade system software. To add insult to injury, you have to call Microsoft to get a fresh code to reload software you have already purchased, every time you reload it.

Rumor has it that despite having been the richest man in the world, Bill Gates still lost a lot of sleep over the issue of pirated software that didn't bleed money into his coffers. Steve Jobs, on the other hand, wisely saw that while Apple also lost a lot of money because of people who used his software and didn't always pay for it. However, his long view was that the ease of use for the platform was a strong selling point that trumped short term cash.  

While Apple has significantly reduced its price on its software, the platform has grown to the point that they make plenty of money on the software division, despite being much looser than Microsoft on unlicensed use.  

I called Apple one day a few years ago on an issue regarding a new Apple laptop, and the guy I spoke with expressed surprise when I mentioned the very recent OS I was using. He said that their records indicated I was using the previous OS. Hmmmm, so Apple does know a lot about what we are running but isn't likely to email us a bill for software they have no record of us buying. I wouldn't put that past Microsoft for one minute.

We fan boys don't loyally love Apple because they are chumps, but because the company has a long view of the situation and just does a great job of supporting us.  Long term consumer loyalty is far more lucrative to Apple than collecting every dime owed on software releases.  
Remember the old days when you had to have a code to type in the start-up screen when some new program was installed? It has been years since I had to do that.  Now, imagine that the code you type in only works once. What if you had to call in and get a new code from Microsoft every time you reloaded a program? Welcome to the world of the PCs out there.

Just this morning my wife asked me if it was okay if she clicked the automatic software update prompt on the screen of her iMac.  I told her that when she saw the Apple update box it was fine to click update. Apple users trust and respect the company for many reasons. Not throwing half baked software out the door (very often) is one of those reasons.

I read the book on "insecure software" written by David Rice, an in house expert on computer security at Apple. "Geekonomics," a word coined by Rice really makes the case that there are two distinct approaches to creating and selling software.  The Apple approach is the most costly as the company carefully and extensively tests and refines the software before launching it. (Maps for example, ought to have been released as a beta product to lower expectations)  

Microsoft, on the other hand, takes their cheaper-to-produce, less tested software, sells that software half baked and lets the users discover the flaws and report in for future patches and updates. This really, in a nutshell, is why expectations for Apple software is much higher than with Microsoft software.  

Had Maps for Windows Mobile had identical issues would there have been such a flap? There really is a double standard as Apple has a reputation for pretty glitch free software and Microsoft gets a pass on such issues until the patches are ready and released. This is why Microsoft patches its software virtually weekly and Apple rarely patches more than monthly.

There are exceptions to every rule and countless cases where what I have said is right on, so spare me the flame mail.  

That is Greg's Bite.

 
AAPL
$94.99
Apple Inc.
-0.02
GOOG
$678.11
Alphabet Inc.
-4.63
MSFT
$49.28
Microsoft Corporation
-0.13
MacNews Search:
Community Search:
view counter

view counter
view counter
view counter
view counter
view counter
view counter

FINAL FANTASY Ⅸ (Games)
FINAL FANTASY Ⅸ 1.0.4 Device: iOS Universal Category: Games Price: $16.99, Version: 1.0.4 (iTunes) Description: ==========●Special sale price for the FINAL FANTASY IX release! ●20% off from February 10 to February 21, 2016!==========--------------------------------------------------- As this application is very large, it will take... | Read more »
Tennis Club Story (Games)
Tennis Club Story 1.03 Device: iOS Universal Category: Games Price: $4.99, Version: 1.03 (iTunes) Description: Aim for the ace position of tennis club prestige in this simulation! Your leadership decides if players make it to the big time or bust! Customize your training menu to focus on power or technique, molding players as you... | Read more »
Check out the new Pirate Attack update i...
Love pirates and board games? Well, you'll love the new Pirate Attack themed update that just launched in Game of Dice. It adds a bunch of new content themed around pirates, like an all new event map based on a pirate ship which revamps the toll system to better suit the rogueish nature of the seafarers. [Read more] | Read more »
Splash Cars guide - How to paint the tow...
Splash Cars is an arcade driving game that feels like a hybrid between Dawn of the Plow and Splatoon. In it, you'll need to drive a car around to repaint areas of a town that have lost all of their color. Check out these tips to help you perform with flying colors: [Read more] | Read more »
The best video player on mobile
We all know the stock video player on iOS is not particularly convenient, primarily because it asks us to hook a device up to iTunes to sync video in a world that has things like Netflix. [Read more] | Read more »
Four apps to help improve your Super Bow...
Super Bowl Sunday is upon us, and whether you’re a Panthers or a Broncos fan you’re no doubt gearing up for it. [Read more] | Read more »
LooperSonic (Music)
LooperSonic 1.0 Device: iOS Universal Category: Music Price: $4.99, Version: 1.0 (iTunes) Description: LooperSonic is a multi-track audio looper and recorder that will take your loops to the next level. Use it like a loop pedal to make loops, and then arrange those loops into complete songs with cut, copy, trim, paste, reverse,... | Read more »
Space Grunts guide - How to survive
Space Grunts is a fast-paced roguelike from popular iOS developer, Orange Pixel. While it taps into many of the typical roguelike sensibilities, you might still find yourself caught out by a few things. We delved further to find you some helpful tips and tricks on surviving as long as possible. [Read more] | Read more »
Dreii guide - How to play well with othe...
Dreii is a rather stylish and wonderful puzzle game that’s reminiscent of cooperative games like Journey. If that sounds immensely appealing, then you should immediately get cracking and give it a whirl. We can offer you some tips and tricks on getting started too! [Read more] | Read more »
Kill the Plumber World guide - How to ou...
You already know how to hop around like Mario, but do you know how to defeat him? Those are your marching orders in Kill the Plumber, and it's not always as easy as it looks. Here are some tips to get you started. This is not a seasoned platform player [Read more] | Read more »
All contents are Copyright 1984-2010 by Xplain Corporation. All rights reserved. Theme designed by Icreon.