FileMaker survey: companies now mobilizing in-house business operations
TweetFollow Us on Twitter

FileMaker survey: companies now mobilizing in-house business operations


Move over, road warriors, and enter the new era of productivity warriors. Many businesses are now using mobile devices to automate inside their building or company campus, according to a recent survey by FileMaker, Inc. (www.filemaker.com). Further, businesses are building custom solutions to automate and “mobilize” processes in nearly every department.

Database software maker FileMaker -- with millions of deployments, including more than 500,000 downloads of FileMaker Go, a free app for accessing FileMaker databases from iPad and iPhone -- polled customers on their use of mobile devices to boost business productivity. The research included a survey of 499 customers who have deployed FileMaker solutions on iOS devices as well as an analysis of 102 mobility case studies.

"The next wave of business mobility, fueled by iPad and iPhone-equipped 'productivity warriors,' is delivering real ROI [return on investment] by automating processes in the building and on the company campus," says Ryan Rosenberg, vice president of marketing and services for FileMaker, Inc. "Of course we see many traditional road warriors using FileMaker, but we were surprised to find how much use was actually occurring inside the building. We were also impressed at how frequently businesses are replacing paper-based processes with iPads and iPhones, thus automating areas of their business not practical before."

The survey and research revealed that FileMaker mobile customers use many ways to connect workers to their servers, but the most common method, occurring 59% of the time, was direct connection over local wireless network to an on-premise server. This means workers using an iPad, iPhone or iPod touch are operating within a building or at least on a campus with an integrated wireless network.  

For example, the Austin Convention Center equipped its maintenance and technical service teams with iPads running a custom FileMaker business solution on iPad and desktops. The solution saves endless steps for workers in the six-block-long facility, eliminates a paper-based work order system and improves customer service.

The survey found organizations also are creating solutions that connect workers to FileMaker servers when out of the office.  Popular methods include remote connections via the Internet (35%) and connections via a VPN (21%). Some organizations use multiple ways to connect depending on where a worker is located at a particular time.

More than half (51%) of the mobility case studies involved replacing paper-based processes.

Boston University’s Center for English Language and Orientation Programs (CELOP), one of the leading intensive English as a Second Language (ESL) schools with 1,700 students per year, replaced its cumbersome, paper-based admissions processes -- which occur 10 or more times a year -- with a new, automated document management system on the FileMaker Platform. The system includes a custom solution running on iPads and desktops. The new system has replaced photocopiers with iPads, slashed up-front document collection time by more than 50%, and reduced wait times for students.

The survey found that organizations are "mobilizing" many traditional business tasks, not just “mobile” tasks. The top 10 tasks automated with FileMaker are: 1) contact and customer management; 2) inventory; 3) invoicing/quotes/orders/estimates; 4) field data collection and field surveys; 5) project management; 6) general data tracking and logging; 7) timesheets; 8) reports and analysis; 9) work tickets and scheduling; and 10) medical records. But it does not stop there — a wide range of business functions are being improved using custom iPad and iPhone solutions.

West Paw Design of Bozeman, Montana, a manufacturer of ecofriendly pet toys, beds and apparel, runs its entire business on FileMaker software. Its custom manufacturing and inventory automation solution -- which uses iPads and FileMaker Go to automate the manufacturing process -- has helped the company save hundreds of thousands of dollars annually; maintain sustainable manufacturing; keep manufacturing jobs local; and support 10% annual growth and exports to 28 countries.

The FileMaker survey also found that mobile deployments of FileMaker are found in virtually every key area business area within organizations, including operations (31%), information systems (28%), sales (23%), customer service (21%), finance/accounting (17%), marketing (13%), product development (12%), human resources (10%), procurement (8%) and legal (2%).  

Sea Breeze Farm is a grass-based animal farm known for its world-class winery, restaurant, charcuterie, butcher and cheese shops. Business owner George Page used the FileMaker Platform with FileMaker Go for iPad to create custom mobile solutions that manage production and sales across his collection of small businesses -- starting with helping him and his staff understand the production levels of the dairy cows on the farm.

 
AAPL
$112.92
Apple Inc.
+3.23
GOOG
$637.61
Google Inc.
+8.99
MSFT
$43.90
Microsoft Corporation
+1.19
MacNews Search:
Community Search:
view counter

view counter
view counter
view counter
view counter
view counter
view counter

Tiny Empire (Games)
Tiny Empire 1.1.3 Device: iOS Universal Category: Games Price: $2.99, Version: 1.1.3 (iTunes) Description: Launch cannonballs and blow tiny orcs into thousands of pieces in this intuitive fantasy-themed puzzle shooter! Embark on an epic medieval journey that will take you from the grasslands of the empire to the forgotten desert... | Read more »
Astropad Mini (Productivity)
Astropad Mini 1.0 Device: iOS iPhone Category: Productivity Price: $4.99, Version: 1.0 (iTunes) Description: *** 50% off introductory price! ​***Get the high-end experience of a Wacom tablet at a fraction of the price with Astropad Mini!• "Astropad is my new go-to retouching tool while on the go, which is often." - FStoppers• "In... | Read more »
Emo Chorus (Music)
Emo Chorus 1.0.0 Device: iOS Universal Category: Music Price: $1.99, Version: 1.0.0 (iTunes) Description: Realistic Choir simulator ranging from simple Chorus emulation to full ensemble Choir with 128 members.### introductory offer 60% off ### | Read more »
Forest Spirit (Games)
Forest Spirit 1.0.5 Device: iOS Universal Category: Games Price: $2.99, Version: 1.0.5 (iTunes) Description: | Read more »
Ski Safari 2 (Games)
Ski Safari 2 1.0 Device: iOS Universal Category: Games Price: $1.99, Version: 1.0 (iTunes) Description: The world's most fantastical, fun, family-friendly skiing game is back and better than ever!Play as Sven's sister Evana, share the action in multiplayer mode, perform awesome new tricks on snowboards and skis, and ride on crazy... | Read more »
Lara Croft GO (Games)
Lara Croft GO 1.0.47768 Device: iOS Universal Category: Games Price: $4.99, Version: 1.0.47768 (iTunes) Description: Lara Croft GO is a turn based puzzle-adventure set in a long-forgotten world. Explore the ruins of an ancient civilization, discover well-kept secrets and face deadly challenges as you uncover the myth of the Queen... | Read more »
Whispering Willows (Games)
Whispering Willows 1.23 Device: iOS Universal Category: Games Price: $4.99, Version: 1.23 (iTunes) Description: **LAUNCH SALE 50% OFF** - Whispering Willows is on sale for 50% off ($4.99) until September 9th. | Read more »
Calvino Noir (Games)
Calvino Noir 1.1 Device: iOS iPhone Category: Games Price: $3.99, Version: 1.1 (iTunes) Description: The film noir stealth game. Calvino Noir is the exploratory, sneaking adventure through the 1930s European criminal underworld. Architecture meets Noir as you become unwillingly entangled in a revolutionist plot. | Read more »
Angel Sword (Games)
Angel Sword 1.0 Device: iOS Universal Category: Games Price: $6.99, Version: 1.0 (iTunes) Description: Prepare to adventure in the most epic full scale multiplayer 3D RPG for mobile! Experience amazing detailed graphics in full HD. The battle of immortals has begun. Choose your side.FEATURES: | Read more »
infltr - Infinite Filters (Photography)
infltr - Infinite Filters 1.0 Device: iOS Universal Category: Photography Price: $1.99, Version: 1.0 (iTunes) Description: Say goodbye to the same old boring filters and filter life as you live it - in the moment. With infltr, you add a filter before you capture a picture, not afterwards. | Read more »
All contents are Copyright 1984-2010 by Xplain Corporation. All rights reserved. Theme designed by Icreon.