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Wireless access is the top customer demand of hotel guests in their rooms and throughout the hotel properties, according to a commissioned study conducted by Forrester Consulting on behalf of Motorola Solutions (www.motorolasolutions.com) in April 2013.
This survey includes responses from 500 North American hotel guests, including business and recreational travelers. Among the findings:
° 90% wished hotels offered WiFi as an amenity, making it the top priority of both business and recreational travelers.
° More than 90% of hotel guests surveyed indicated they wanted WiFi in their hotel rooms, not just in common areas.
° 40% of business travelers said they would not stay at a hotel without Internet.