Univa (www.univa.com), a data center automation company, has announced the findings of its "2013 Open Source Software Use" survey.
Conducted online by uSAMP, the report finds that Free and Open Source software (FOSS) is prominent with businesses today with 76% of companies using FOSS, while 75% have experienced a problem with using it. Businesses are relying heavily on unsupported Open Source solutions; therefore 64% say they would pay for supported software should it solve their problems.
A lack of enterprise-grade support is the largest problem FOSS users experience in their company with 27% of respondents raising this as their top concern. Other troublesome issues include usability (24%), maintenance (20%), crashes (19%), bugs (18%), downtime (16%), loss off productivity (16%) and interoperability (16%).
Indeed FOSS’ importance today means that 64% are willing to pay for better quality,...