Using real-world data from eight network operators across four continents, a new study by Actix (www.actix.com) reveals how the dynamic interplay of people, places and devices is impacting mobile networks across the world. It highlights the critical importance of accurate customer handset and location data for targeting network investments, improving customer experience where it matters and coping with the influx of new devices.
Smartphones on 3G networks spend almost 85% of their active time generating data traffic, and only 10% of it on voice. The radio access network is responsible for between 80-85% of poor quality voice whilst data sessions in congested areas often fall below video-ready speeds. LTE networks deliver on performance claims but the real challenge will come when these networks become heavily loaded.
"The data performance on today’s network varies greatly and is far behind the high speeds that...| Read more »