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Mar 15
European cable companies winning in broadband, losing...

Europe's leading cable companies score higher than their rivals in customer satisfaction with broadband service, but trail them in television service, according to the latest research from Strategy Analytics' ConsumerMetrix service (www.strategyanalytics.com).

The report, "European Cable: Customer Satisfaction and Profiles," found that customers of cable companies give them a net promoter satisfaction rating of 66% for their broadband service but only 37% for their television service. In spite of this, satisfaction with both television and broadband cable services improved during 2012, and improved significantly since 2010.

"The European cable industry, like its US counterpart, faces the challenge of striking the right strategic balance between its highly profitable broadband services and its more marginal television activities," notes David Mercer, vice president, Digital Consumer...

| Read more »
Mar 14
Tips to consider when deciding between iOS, Android...

In 2013, retailers are increasingly shifting their point-of-sale to mobile devices in response to the explosive growth of smartphone adoption and the demand for a seamless shopping experience across all channels.

According to mobile POS solution provider Infinite Peripherals, Inc. (http://www.ipcprint.com), which has products in 30% of the top 20 U.S. retailers and more than 250,000 mobile POS devices on the market, enterprises should carefully weigh pros and cons before choosing between iOS and Android.

Independent research firm IDC believes that, by the end of the year, iOS will be the top operating system in the enterprise among companies that deploy mobile products to employees. IPC -- the first to market to add mobile POS functionality to the iPhone, iPod touch and iPad products -- has identified key points retailers must consider when choosing between iOS and Android. These include:

...

| Read more »
Mar 13
Jumptap predicts how mobile share trends will evolve

In its newly released MobileSTAT report, Jumptap, Inc., an audience targeting platform -- reports on how top mobile share trends will evolve in the comings months.

Among other predictions, Jumptap sees Samsung’s share among Android handset brands climbing to 59% in 2013, while HTC and LG get grouped closely together, but in a distant second place.

"As Samsung creates more distance between itself and other Android handset brands, it may begin to pose a threat to Google’s multi-device model," says Matt Duffy, vice president of Marketing at Jumptap. "Regardless of whether Google puts more muscle behind any other Android handset brand, we believe Samsung will increase its dominance of the Android device market in 2013."

Tablet share more than doubled on the Jumptap network in 2012, while feature phone share dropped significantly. This polarizing movement will continue over the coming months, with tablet share predicted to grab 29% of Jumptap network traffic, while...

| Read more »
Mar 12
Smartphone eventually to become a utility product?

Despite its phenomenal growth -- which will continue for many years to come -- the smartphone is set to eventually become a utility product, according to Research and Markets (www.researchandmarkets.com).

This will first emerge in the developed markets, where smartphone penetration is now reaching levels of 60%-75%. This is mainly driven by Samsung and other Android-based smartphones, with Apple operating at the top end in the market, where people are prepared to pay a premium for the iPhone.

Touchscreen tablets have also become very popular; with the most widely known being the Apple iPad. The iPad has competitive threats however from the multitude of tablet devices now on the market and the rising threat of Android.

According to Research and Markets, smart phones still only account for around 18% of mobile device connections globally in 2013, leaving much room for growth over...

| Read more »
Mar 08
Wi-Fi is the data beast of burden among smartphone...

Wi-Fi remains the leading data network for on-the-go data consumption in the five leading Arbitron Mobile-based smartphone panels, according to new research by iResearch Consulting (www

Even as carriers aggressively promote their newest generation of cellular data networking, the Arbitron smartphone panelists in the United States, United Kingdom, Germany, France, and China, still consume nearly two-thirds of their mobile data through public and private Wi-Fi networks.

The United States and United Kingdom have the heaviest users of mobile data in their Arbitron smartphone panels. A substantial share of the data consumption -- 61 and 69% respectively -- relies on Wi-Fi networks. China and France have the lightest users of mobile data in their Arbitron Mobile-based smartphone panels, both in terms of the average monthly data consumed and the share of the panel who consume more the 1,000 MB a month. However, their respective share of Wi-Fi networks as a data source...

| Read more »
Mar 08
Quarterly Ethernet switch, router tracker shows...

The worldwide Ethernet switch (Layer 2/3) revenues reached US$5.7 billion in the fourth quarter of 2012 (4Q12), representing growth of 7.0% sequentially and 0.5% year over year.

Meanwhile, the worldwide router market increased 5.6% quarter over quarter even though it declined 0.2% year over year in 4Q12, according to the "International Data Corporation (IDC) Worldwide Quarterly Ethernet Switch and Router Tracker" (www.idc.com).

The 4Q12 results also show that the Ethernet switch market was particularly strong in Asia/Pacific (excluding Japan) with 15.6% year-over-year growth, Middle East and Africa (MEA) (13.8%), and Latin America (12.0%). Meanwhile, continued weakness in Western Europe continued to weigh heavily on the overall market with its 12.0% year-over-year decline. From other major regions, Japan increased 3.5% year-over-year and North America declined slightly (-1.1%) in 4Q12.

"While growth in the...

| Read more »
Mar 07
Mobile gaming market grows to $9 billion

As Obscene Interactive and its partners enhance the new beta version of their debut gaming app, Phantasmic, the market that awaits the game is growing even faster than the company could have anticipated.

According to a new publication by mobile gaming market research firm Newzoo, there are now more than 500 million mobile gamers worldwide -- and they’re spending more than $9 billion annually on their favorite hobby.

"The mobile gaming market’s annual growth is now at 32%, and the revenue this industry generated in the U.S. alone increased by 16% year-on-year in 2012," says OBJE CEO Paul Watson. "That makes mobile games one of the fastest-growing industries on the planet, and we’re doing all we can to capitalize on this unprecedented growth."

Just five short years ago, computer monitors, arcade cabinets and television sets were the only places video games could be seen and played. Thanks to the explosion of smartphones and tablet computers, the time and money...

| Read more »
Mar 06
Don’t move your wallet onto your phone yet

Mobile banking on Android phones could put consumers at risk of fraud and cost banks millions a year global IT security firm MWR InfoSecurity has warned.

MWR Labs, the research arm of MWR InfoSecurity, investigated the security standards of leading Android mobile phone brands to determine the overall exposure to risk of consumers who use mobile devices phones for online banking. Recent research has shown that Android is now the leading phone platform with over 50% market share, driving the development of mobile banking apps for the Android Environment. Results indicated that on some handsets as many as 64% of manufacturer added applications were exposing users to serious security issues.

"We found that while banking apps were generally well written and had very few security issues, the integrity of consumer phones was often compromised by software provided by the phone manufacturer or additional software added by the network provider, exposing online banking customers...

| Read more »
Mar 05
44% of broadband households want troubleshooting,...

Parks Associates (www.parksassociates.com) has announced new connected appliance research that shows 44% of U.S. broadband households would allow utilities to manage and monitor their home appliances in order to save money by reducing their energy consumption.

Manufacturers are developing connected appliances to stay competitive in a mature market, where connectivity can differentiate products and add value through remote monitoring, enhanced functionality, and energy savings, says Tom Kerber, director, Research, Home Controls and Energy, Parks Associates. Appliance manufacturers LG and Samsung have launched Wi-Fi-enabled appliances, and most major manufacturers are launching new connected products in 2013, which will continue to increase consumer awareness and strengthen the value proposition of connected appliances, he adds.

"Our research shows more consumers value remote monitoring of...

| Read more »
Mar 01
Survey: HTML5 trumps native as top choice for cross-...

Kendo UI, a division of Telerik, has announced results from its new Global Developer Survey in which more than 5,000 developers, CIOs and technology executives weighed in on HTML5, actual adoption versus hype, and platform preferences.

Findings reveal new developer priorities in building apps, trends evolving in the Native vs. HTML5 debate, and preferences for existing and emerging mobile platforms. Survey results show HTML5 beating out Native SDKs as the preferred choice for developers across the board, regardless of company size. New HTML5-centric platforms Windows 8 and Chrome OS are capturing developer interest in 2013, while BlackBerry 10 and Tizen OS struggle to find favor.

The full report can be downloaded at http://www.kendoui.com/surveys/global-developer-survey-2013.aspx. Key findings include:

° Fifty...

| Read more »
Mar 01
The Northern Spy: stock in trade

By Rick Sutcliffe

Apple's stock continues to behave strangely, but with more explanation in recent weeks. Seems a couple of large hedge funds sold billions in Apple shares over a short period, driving the price down. More recently, another fund manager speculated on a stock split, which caused a short rally in the shares. Yet another wants to extract cash from Apple's hoard into his own pocket.

All these moves are both short-sighted and self-serving. Indeed, it seems to the Spy that any plans to sell large dollar values of a stock should be reportable, even as are ones to trade in large percentages. What if a billion in shares is less than a quarter of a percent? Surely transactions that large should be regarded as insider trading, for shares are obviously sensitive to such dumps. It's not every day that someone is ready and able to increase their holdings by several billion dollars.

Speculating on a stock split is like speculating on what new...

| Read more »
Feb 28
Samsung loses SEP lawsuit against Apple in Japan

As noted by "FOSS Patents" (http://tinyurl.com/bmadw5u), various news agencies including AFP report on a statement that Samsung sent to the media, according to which statement the company lost a cellular standard-essential patent (SEP) lawsuit against Apple in Japan.

No infringement was found, which suggests that the patent wasn't as essential as Samsung thought it was, notes "FOSS Patents." Of the 25 SEP assertions by Samsung against Apple that have either been dropped or come to judgment by now, only three have been successfu

This is all part of the ongoing, global legal battle. Apple and Samsung have filed more than 30 lawsuits against each other across four continents. For example, Apple alleges that Samsung copied the slide-to-unlock technology of its iPhone and iPad devices.

| Read more »
Feb 28
Adoption of cyber security arsenal is 'alarmingly...

A study from a cybersecurity analyst firm, Big Data Analytics in Cyber Defense, confirms that big data analytics offer a powerful arsenal for cyber security, but adoption is alarmingly slow. The report, released by Teradata Corp., the analytic data solutions company, and the Ponemon Institute, contains several key findings:

° Cyber-attacks are getting worse but only 20% say their organizations are more effective at stopping them. The greatest areas of cyber security risk are caused by mobility, lack of visibility and multiple global interconnected network systems.

° Fifty-six percent are aware of the technologies that provide big data analytics and 61% say they will solve pressing security issues, but only 35% have them. The 61% say big data analytics is in their future.

° Less than half of organizations are vigilant in preventing (42% anomalous and potentially malicious traffic from entering networks or detecting such traffic (49%) in their networks.

° ...

| Read more »
Feb 28
Tablet gamers to spend over $3 billion on on in-app...

A new study by Juniper Research (www.juniperresearch.com) into the fast moving mobile and tablet games market has highlighted the pivotal role of tablet devices in the future growth of the sector.

The rapid take-up of tablets, combined with the growing acceptance of in-game purchasing and virtual currencies will result in an estimated US$3.03 billion of sales in 2016, reaching over 10 times the $301 million figure calculated for 2012, according to the research group.

The report, which investigates the impact of mobile games on the wider video games industry, found that there had been a clear migration of users from dedicated portable gaming devices across to tablets, and to some extent, smartphones. The freemium model, which is being embraced by tablet users, cannot be implemented as easily on portable gaming devices, as games have to be purchased upfront and the devices themselves often do...

| Read more »
Feb 27
Emails across industries inch closer to mobile tipping...

A new report estimates the share of commercial emails opened on mobile devices will surpass 50%in the next six to 12 months, according to new research from data and digital messaging solutions provider Knotice.

The "Knotice Mobile Email Opens Report: 2nd Half 2012" reveals that most brands will likely see at least half of their commercial emails opened via mobile devices by the end of 2013. Currently, 41% of commercial emails are opened on mobile devices, up from a 27% mobile email open rate a year earlier. Key findings include:

° The number of emails opened on a mobile device (smartphone and/or tablet) during the second half of 2012 rose to 41%. This is a 51% increase over the former mobile email open rate of 36% from the second half of 2012. Data shows the steady, strong increase in mobile open rates continues, which underscores the importance of having a mobile-first mindset.

° Nearly half of all emails opened in the consumer services industry were opened...

| Read more »
Feb 26
Look for proliferation of mobile devices in K-12...

With the proliferation of mobile devices throughout the general population, it is natural for teachers, students, administrators and parents to look for extensions of these tools for K-12 classrooms.

While desktop computers and computer labs have been around for decades, it has only been within the past three-to-four years, and the past 12 months especially, that mobile devices have gained a foothold in the education market, according to Markets Reports Online.

iPads and Chromebooks represent two competing technologies for online education. While iPads have had a significant head start in terms of time-to-market, Chromebooks are quickly catching up, in large part due to their simplistic administration and very low cost.

Both Apple and Google are unveiling new programs and tools for the K-12 education sector, harnessing the vast amount of data and information available through online media for increased student knowledge and exposure to new resources,...

| Read more »
Feb 25
Hardcopy peripherals poised to begin slow recovery

Despite a 10% year-over-year increase for the full year 2012, the color laser multifunction peripheral (MFP) market declined 1% in the fourth quarter of 2012 (4Q12) as ongoing weakness in the global economy finally caught up with this segment. This marks the first quarter where color laser MFP contracted year over year to 995K units.

Overall, the worldwide hardcopy peripherals market declined 11.2% year over year in 4Q12 to 31.1 million units, according to the "International Data Corporation (IDC) Worldwide Quarterly Hardcopy Peripherals Tracker."

"The inkjet market is largely responsible for the declines due to weak consumer demand. However, business inkjet growth is solid, and these premium-priced products are helping vendors to overcome some of their consumer revenue declines. IDC expects the market will slowly begin to recover as consumer confidence returns, but growth rates will be in the single digits," says Phuong Hang, program manager, "Worldwide Hardcopy...

| Read more »
Feb 21
4G LTE service revenue to exceed $340 billion by 2017

A new report from Juniper Research (www.juniperresearch.com) finds that 4G LTE revenues are set to grow rapidly, reaching more than US$340 billion by 2017 globally, compared to just over $75 billion this year.

This figure will represent approximately 31% of total service revenues from all mobile services of all generations (2G/3G/4G) at that time, and reflects the continued success of LTE in serving higher value subscribers. The new report finds that with LTE gaining momentum over the past 12 months, initially dominated by the enterprise segment, consumer subscribers will begin to sign up for services in volume this year (2013) and will overtake the enterprise subscriber numbers in 2015.  

The new Juniper report, "4G LTE: Subscribers, Devices, Infrastructure & Service Revenue 2013-2017," found that with the increased penetration of LTE capable smartphones and other connected devices,...

| Read more »
Feb 21
Actix looks at the state of the RAN (radio access...

Using real-world data from eight network operators across four continents, a new study by Actix (www.actix.com) reveals how the dynamic interplay of people, places and devices is impacting mobile networks across the world. It highlights the critical importance of accurate customer handset and location data for targeting network investments, improving customer experience where it matters and coping with the influx of new devices.

Smartphones on 3G networks spend almost 85% of their active time generating data traffic, and only 10% of it on voice. The radio access network is responsible for between 80-85% of poor quality voice whilst data sessions in congested areas often fall below video-ready speeds. LTE networks deliver on performance claims but the real challenge will come when these networks become heavily loaded.

"The data performance on today’s network varies greatly and is far behind the high speeds that...

| Read more »
Feb 19
.com likely to continue to dominate domain disputes

While the imminent arrival of more than a thousand new generic top-level domains (gTLDs) has stoked concerns that cybersquatting will skyrocket, a new report analyzing 2012 domain dispute trends indicates America’s big brands have their hands full dealing with existing domains like .com.

The "Melbourne IT Digital Brand Services’ (DBS) Report" -- which analyzed domain dispute data from the World Intellectual Property Organization (WIPO), shows that .com was the domain most recovered from cybersquatters by brands, with more than 3,475 domain names -- nearly triple the number of disputes in all other gTLDs combined. The first full year of operation for the .xxx domain yielded only 16 disputes filed with WIPO.

'The domain industry and America’s big brands have been looking for evidence to shed light on the predictions that the arrival of potential new gTLDs such as .web, .home and .sucks will drive cybersquatting to new highs, and the first year of .xxx has been closely...

| Read more »
Feb 18
Insurance decision makers very concerned about cyber...

A survey of perceptions about cyber risk sponsored by the American International Group, Inc. (AIG) found that among corporate executives, more are concerned about cyber threats than about other major business risks.

More than 85% of the 258 decision-makers surveyed said they were very or somewhat concerned about cyber risks to their organizations, compared with the group’s response to six other areas of risk, including income loss (82% of executives were very or somewhat concerned), property damage (80%), and securities and investment risk (76%).

Additional survey results, which include input from insurance brokers, found high demand among executives and brokers for information about cyber threats, with 80% indicating that they find it difficult to keep pace because the cyber threat is evolving so rapidly. Other findings of note provide further insight into the pervasiveness of cyber risk concern among executives and brokers:

° More than two out of three (69%)...

| Read more »
Feb 15
Digital wallets have a long way to go in building...

ComScore (www.comscore.com), a company that "measures the digital world," has released the "Digital Wallet Road Map 2013," a study that measures consumer awareness, perceptions and intent to use current digital wallet offerings.

The study found that digital wallets, which store a virtual copy of the contents of a consumer’s physical wallet to facilitate online or offline retail transactions, only had awareness among 51% of U.S. consumers for wallets other than PayPal.

"Digital wallets represent an innovative technology that has not yet reached critical mass among consumers due to a variety of factors, including low awareness and a muddied understanding of their benefits," says Andrea Jacobs, comScore Payments Practice leader. "This study delves deeply into the mindset of consumers with respect to their potential use of digital wallets, in addition to helping size the market opportunity. The study also...

| Read more »
Feb 14
Wearable computing, augmented reality to be...

Internet-connected eyeglasses and similar technologies will soon be on the market, but their benefits and dangers are little understood. University of Toronto Engineering Professor Steve Mann hopes to change that at a groundbreaking conference at U of T in June 2013.

Mann is a pioneering researcher in the fields of wearable computing and "augmediated reality" (AR). He’s bringing together renowned experts in wearable technology, artificial intelligence, virtual reality and privacy to discuss both the potential and the pitfalls of these technologies. Speakers will include renowned artificial intelligence researcher Marvin Minsky, futurist and inventor Ray Kurzweil, legendary computer scientist Gordon Bell, privacy expert Helen Nissenbaum and American Civil Liberties Union president Susan N. Herman.

The conference, the annual Institute of Electrical and Electronics Engineers International Symposium on Technology and Society (ISTAS), is called "The Social Implications of...

| Read more »
Feb 13
Augmented reality start-ups are attracting funding

Augmented reality enhances consumer experience by enabling computer-generated content to be superimposed over a live view of the real world, presenting real world environments overlaid with virtual information. Giants such Apple, Google, HP and Microsoft see augmented reality (AR) as both a way to boost their traditional businesses and as a gateway into new markets.

At the same time innovative AR start-ups are attracting funding for both platforms and AR-driven applications aimed at specific industry sectors such as retail, education or computer gaming. Most AR applications are currently oriented towards education or entertainment. As the technology improves in terms of fault tolerance, reliability and safety, AR developments will move into industries with less predictable environments such as construction and defense.

Participants in the AR market should keep in mind that augmented reality opportunities are not in any way limited to software packages. AR will also...

| Read more »
Feb 13
'Big data gold rush' taking consumers'...

Digital consumers around the world are starting to tire of their personal data being collected across the Internet, says Ovum (www.ovum.com). The global industry analysts paint a threatening scenario for the Internet economy, as consumers seek out new tools that allow them to remain "invisible" -- untraceable and impossible to target by data means.

Ovum’s latest "Consumer Insights Survey" reveals that 68% of the Internet population across 11 countries would select a "do-not-track" (DNT) feature if it was easily available, suggesting that a data black hole could soon open up under the Internet economy. This hardening of consumer attitudes, coupled with tightening regulation, could diminish personal data supply lines and have a considerable impact on targeted advertising, CRM, big data analytics, and other digital industries.

"Unfortunately, in the gold rush that is big data, taking the supply of 'little data' --...

| Read more »
 
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