Most collaboration applications will be equally available on desktops, mobile phones, tablets and browsers by 2016, according to Gartner, Inc. (www.gartner.com). Currently, a variety of apps and services for mobile content access, collaboration and productivity enable employees to collaborate in real time and work more effectively, but the fragmentation of options creates complexity and challenges for the IT organization, says the research group.
"In the past, collaboration on mobile devices meant interaction through wireless messaging and voice calls," says Monica Basso, research vice president at Gartner. "Today, smartphones and tablets have larger screens, touch-based user interfaces (UIs), location support, broad network connectivity, enhanced cameras and video support, voice over IP (VoIP), and so on. Such features enable a range of applications -- both traditional and new -- for employees to better...| Read more »