By Greg Mills
Apple generally, has excellent customer service. I went to the local Apple store Wednesday morning and pulled out my 3GS iPhone that had been dropping a lot of calls. It is easy to blame AT&T, but I noticed my iPad regularly gets more bars than my iPhone in the same location.
The Genius I saw hooked up my iPhone to a MacBook Pro and ran a diagnostic program that had access to a log showing the dropped calls on a calendar. He offered to replace my iPhone, so I agreed gratefully. He synced it up with iTunes on his laptop and assigned it my phone number and faster than you can say "Windows sucks," I was up and running.
I took the new iPhone home and used iTunes to load my photos, music and contacts to the new phone. I had two minor problems with the phone part of the device transfer as all my favorite phone numbers were lost so I had to redo that by going through my entire contact list and reselect phone numbers to be on the...| Read more »