Contact an 'Apple Expert' for Mac questions or problems
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Contact an 'Apple Expert' for Mac questions or problems

Products Supported: The Apple Expert system is currently available for most Apple products. Products not yet supported include:

• MobileMe
• iTunes Store
• Photo Services
• Xserve

Available Regions: At this time, Apple Expert callbacks are available only for phone numbers in the United States and Canada.

Getting Phone Support: Apple Expert support is free during your product’s complimentary support period or with an AppleCare Protection Plan. Depending on your product’s coverage, you may need to pay for support.

Fast, convenient and personalized. Your Apple Expert is ready.

Choose a product.
Enter a serial number or choose one of your registered Apple products.

Describe the issue.
Take a moment to answer a few questions and categorize the issue you are having today. We’ll also offer a few solutions based on your answers.

Choose a convenient time for the phone call.
An Apple Expert will call you now or whenever you're ready. You decide.

Begin your Apple Expert experience now>> (requires Apple ID login)

 
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