Numara FootPrints 9 has iPhone compatible mobile features
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Numara FootPrints 9 has iPhone compatible mobile features

Featuring new and expanded support for IT Infrastructure Library (ITIL) version 3 sports usability enhancements, including new mobile technology. Designed for mid-sized to large organizations, Numara FootPrints is designed for real-world, practical IT service management.

The new Numara FootPrints Mobile, optimized for small-screen use, allows agents to access the service desk using the web browser on their iPhone, Microsoft Windows Mobile, and RIM Blackberry devices. Agents can perform critical support functions from wherever they are, such as creating and editing incidents, viewing assignments, performing keyword searches and looking up contacts. Also, agents can automatically synchronize tasks, appointments and contact data.

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