Survey of IT Administrators finds that Macs cost less to manage than PCs
TweetFollow Us on Twitter

Survey of IT Administrators finds that Macs cost less to manage than PCs


In response to a survey conducted by the The Enterprise Desktop Alliance (http://www.enterprisedesktopalliance.com) -- an organization to help IT departments integrate Macs into the corporate environment -- 260 IT administrators from large organizations with both Macs and PCs responded that Macs are less expensive than PCs to manage.

In some categories such as troubleshooting, user training and help desk calls, three times as many administrators said that Macs cost less to manage. Approximately 29% of the respondents cited lower total cost of ownership as one of the key reasons their organization buys Macs. Overall 45% cited lower total cost of ownership, ease of technical support, or both, as a significant factor in their Mac purchases.

The full survey inquired about buying plans, IT management and administration issues, and the cost of managing the systems. Related to the cost of managing Macs, the survey asked the respondents to estimate the relative cost of a number of factors including: software license fees, time troubleshooting, user training, help desk calls, system configuration, and supporting infrastructure (servers, network, and printers).

"Administrators in organizations that have both Mac and PC platforms have the experience to determine whether managing Macs is less expensive," says T. Reid Lewis, CEO of Group Logic, and president of the Enterprise Desktop Alliance. "The members of the Enterprise Desktop Alliance provide products and services that make deployment and management of Macs easier to do."

The respondents were given the option to select from a range of cost differences. Not only did the administrators predominantly say that Macs were less expensive, in all but one category the majority of administrators who said Macs cost less said they were more than 20% less expensive to manage than PCs. Of those who asserted that PCs cost less, the majority always asserted that PCs were between 0 and 20% less expensive to manage than Macs.

The respondents noted the following:

° Software license fees - 23%-PCs Cost Less, 47%-Cost the same, 31%-Macs Cost Less;

°  Time troubleshooting - 16%-PCs Cost Less, 19%-Cost the same, 65%-Macs Cost Less;

° User training - 16%-PCs Cost Less, 36%-Cost the same, 48%-Macs Cost Less;

° Help desk calls - 16%-PCs Cost Less, 29%-Cost the same, 54%-Macs Cost Less;

° System configuration - 25%-PCs Cost Less, 24%-Cost the same, 50%-Macs Cost Less;

° Supporting infrastructure - 25%-PCs Cost Less, 38%-Cost the same, 37%-Macs Cost Less (servers, network, printers)

Conducted from Dec. 15, 2009 until Jan. 15, over 520 individuals from around the world responded to the online survey. This survey sought the perspective of enterprises and large-scale installations such as universities and government agencies. The EDA excluded from the results all but the respondents from organizations with both Macs and PCs whose sites had 50 or more servers or over 100 Macs. Relative to management cost questions, in our reporting the EDA excluded the responses of those who selected "Don't know" or "Not involved in cost calculations," which left 260 respondents for this section of the survey. You can find the complete survey at http://www.enterprisedesktopalliance.com/deliver/files/eda_survey_issues... .

 
AAPL
$524.75
Apple Inc.
-6.95
GOOG
$526.94
Google Inc.
-7.87
MSFT
$39.69
Microsoft Corpora
-0.30
MacNews Search:
Community Search:

Latest Forum Discussions

See All
view counter

view counter
view counter
view counter
view counter
view counter
view counter

Suited Up (Games)
Suited Up 1.0 Device: iOS Universal Category: Games Price: $1.99, Version: 1.0 (iTunes) Description: Suited Up is a difficult, one-touch platformer that requires players to visualize each jump.The controls in Suited Up are simple, yet difficult to master. Tap where you wish the top of the jump arc to be and the suit does the rest.... | Read more »
MyTP One Mountain - Ski, Freeski and Sno...
MyTP One Mountain - Ski, Freeski and Snowboard 1.0.0 Device: iOS Universal Category: Games Price: $.99, Version: 1.0.0 (iTunes) Description: As real snow is melting away in the snow parks around the northern hemisphere, it's now time to show your skills in „MyTP One Mountain - Ski, Freeski and Snowboard" - the latest and greatest... | Read more »
Tank Battle: East Front 1943 (Games)
Tank Battle: East Front 1943 1.0 Device: iOS Universal Category: Games Price: $1.99, Version: 1.0 (iTunes) Description: Tank Battle: East Front 1943 is the third in the successful ‘Tank Battle: East Front’ series of games for iPhone and iPad, a game of tactical combat on the Russian Front during 1943. Fight as the Germans or the... | Read more »
Third Eye Crime: Act 1 (Games)
Third Eye Crime: Act 1 1.0 Device: iOS Universal Category: Games Price: $2.99, Version: 1.0 (iTunes) Description: "You have to see Third Eye Crime" Touch Arcade"Third Eye Crime is unlike anything currently available for mobile devices in style and gameplay." Blast Magazine"The game looks like a Dick Tracy Sunday strip in motion"... | Read more »
Wayward Souls (Games)
Wayward Souls 1.00 Device: iOS Universal Category: Games Price: $4.99, Version: 1.00 (iTunes) Description: **Buy the game now at an introductory sale price of $4.99 USD. Every time we do a big content update, we will raise the price by a dollar. We plan to do several updates.** | Read more »
Leo's Fortune (Games)
Leo's Fortune 1.0.2 Device: iOS Universal Category: Games Price: $4.99, Version: 1.0.2 (iTunes) Description: Leo’s Fortune is a platform adventure game where you hunt down the cunning and mysterious thief that stole your gold. Beautifully hand-crafted levels bring the story of Leo to life in this epic adventure. | Read more »
iOOTP Baseball 2014 Edition Review
iOOTP Baseball 2014 Edition Review By Carter Dotson on April 23rd, 2014 Our Rating: :: SOLID CONTRACTUniversal App - Designed for iPhone and iPad The long-running baseball simulator returns to mobile with a much-improved entry in the series.   | Read more »
148Apps Live on Twitch: Soccer Rally 2 w...
Soccer Rally 2 from IceFlame Games officially releases on Thursday, bringing perhaps the most realistic car soccer action to the App Store since the original released. David Deacon of IceFlame Games will join us on our Twitch channel to talk about the game, how they tried to improve it over the original, and perhaps playing their game in real life... | Read more »
NightCap Pro Review
NightCap Pro Review By Jennifer Allen on April 23rd, 2014 Our Rating: :: NIGHT TIME SNAPPINGUniversal App - Designed for iPhone and iPad Taking photos in low light conditions has always been tricky, but NightCap Pro has just made it easier.   | Read more »
Plague Inc. has Mutated Yet Again – We’r...
Plague Inc. has Mutated Yet Again – We’re All Doomed Even More than Usual Posted by Rob Rich on April 23rd, 2014 [ permalink ] Universal App - Designed for iPhone and iPad | Read more »
All contents are Copyright 1984-2010 by Xplain Corporation. All rights reserved. Theme designed by Icreon.