Survey of IT Administrators finds that Macs cost less to manage than PCs
TweetFollow Us on Twitter

Survey of IT Administrators finds that Macs cost less to manage than PCs


In response to a survey conducted by the The Enterprise Desktop Alliance (http://www.enterprisedesktopalliance.com) -- an organization to help IT departments integrate Macs into the corporate environment -- 260 IT administrators from large organizations with both Macs and PCs responded that Macs are less expensive than PCs to manage.

In some categories such as troubleshooting, user training and help desk calls, three times as many administrators said that Macs cost less to manage. Approximately 29% of the respondents cited lower total cost of ownership as one of the key reasons their organization buys Macs. Overall 45% cited lower total cost of ownership, ease of technical support, or both, as a significant factor in their Mac purchases.

The full survey inquired about buying plans, IT management and administration issues, and the cost of managing the systems. Related to the cost of managing Macs, the survey asked the respondents to estimate the relative cost of a number of factors including: software license fees, time troubleshooting, user training, help desk calls, system configuration, and supporting infrastructure (servers, network, and printers).

"Administrators in organizations that have both Mac and PC platforms have the experience to determine whether managing Macs is less expensive," says T. Reid Lewis, CEO of Group Logic, and president of the Enterprise Desktop Alliance. "The members of the Enterprise Desktop Alliance provide products and services that make deployment and management of Macs easier to do."

The respondents were given the option to select from a range of cost differences. Not only did the administrators predominantly say that Macs were less expensive, in all but one category the majority of administrators who said Macs cost less said they were more than 20% less expensive to manage than PCs. Of those who asserted that PCs cost less, the majority always asserted that PCs were between 0 and 20% less expensive to manage than Macs.

The respondents noted the following:

° Software license fees - 23%-PCs Cost Less, 47%-Cost the same, 31%-Macs Cost Less;

°  Time troubleshooting - 16%-PCs Cost Less, 19%-Cost the same, 65%-Macs Cost Less;

° User training - 16%-PCs Cost Less, 36%-Cost the same, 48%-Macs Cost Less;

° Help desk calls - 16%-PCs Cost Less, 29%-Cost the same, 54%-Macs Cost Less;

° System configuration - 25%-PCs Cost Less, 24%-Cost the same, 50%-Macs Cost Less;

° Supporting infrastructure - 25%-PCs Cost Less, 38%-Cost the same, 37%-Macs Cost Less (servers, network, printers)

Conducted from Dec. 15, 2009 until Jan. 15, over 520 individuals from around the world responded to the online survey. This survey sought the perspective of enterprises and large-scale installations such as universities and government agencies. The EDA excluded from the results all but the respondents from organizations with both Macs and PCs whose sites had 50 or more servers or over 100 Macs. Relative to management cost questions, in our reporting the EDA excluded the responses of those who selected "Don't know" or "Not involved in cost calculations," which left 260 respondents for this section of the survey. You can find the complete survey at http://www.enterprisedesktopalliance.com/deliver/files/eda_survey_issues... .

 
AAPL
$124.53
Apple Inc.
-2.22
GOOG
$521.52
Google Inc.
-10.17
MSFT
$44.37
Microsoft Corporation
-0.89
MacNews Search:
Community Search:
view counter

view counter
view counter
view counter
view counter
view counter
view counter

World of Tanks Blitz celebrates its firs...
Today marks the first anniversary of the launch of World of Tanks Blitz, the mobile version of the PC tank battler, World of Tanks. World of Tanks Blitz launched on iOS and Android on June 26th last year and to celebrate, Wargaming is giving all players a special tank as a gift. [Read more] | Read more »
Heroes and Castles 2 Has its Own Standal...
Heroes and Castles 2 is a third-person castle defense game from the same team behind Block Fortress and Bug Heroes. It's cool, it's fun, and now it has its very own free version. [Read more] | Read more »
Formula Cartoon All-Stars Lets You Race...
Ever want to pit your favorite characters from shows like Steven Universe, Adventure Time, and Regular Show against each other in a not quite death race? Well once upon a time you could, but Formula All Stars Touch N' Go doesn't exist anymore. Hope is not lost, however. Now you can do the same thing, arguably better, with Formula Cartoon All-Stars... | Read more »
Retype - Typography Photo Editor (Photo...
Retype - Typography Photo Editor 1.0 Device: iOS Universal Category: Photography Price: $2.99, Version: 1.0 (iTunes) Description: Retype is built out of passion for great typography and it's all about adding text to photo with style. | Read more »
Hungry Shark Evolution Celebrates Shark...
Shark Week is almost here, as is Independence Day, so naturally Hungry Shark Evolution is going to get in on the action. Yes, even the fireworks. [Read more] | Read more »
The New Trivia Crack Will Feature a Musi...
It's official: iHeartMedia (you may know them from iHeartRadio) will be in charge of providing music-related questions for Trivia Crack's upcoming sequel. Also Trivia Crack is getting a sequel. [Read more] | Read more »
Toca Life: City (Education)
Toca Life: City 1.0 Device: iOS Universal Category: Education Price: $2.99, Version: 1.0 (iTunes) Description: Welcome to Toca Life: City, a metropolis filled with everyday fun! Customize characters, explore exciting locations and find hidden treasures - there’s something in every corner!INTRODUCING TOCA LIFE | Read more »
Ironkill's Big New Update is Big an...
The other popular robot fighting game on the App Store, Ironkill, has received a pretty substantial update today. We're talking new bots, new rewards, graphical tweaks; the works. [Read more] | Read more »
iOS Users, Say Hello to Dragon Quest VI:...
The App Store is no stranger to the Dragon Quest series, and has had its fair share of ports for quite some time. That tradition is staying pretty much exactly the same with the release of Dragon Quest VI: Realms of Revelation. [Read more] | Read more »
Now is the best time to try League of An...
League of Angels - Fire Raiders is the mobile sequel to the hit Facebook MMORPG League of Angels and is out now on iOS and Android. There are over a hundred beautifully hand-drawn heroes and angels to collect that each possess their own unique special effects when using skills. [Read more] | Read more »
All contents are Copyright 1984-2010 by Xplain Corporation. All rights reserved. Theme designed by Icreon.