Survey of IT Administrators finds that Macs cost less to manage than PCs
TweetFollow Us on Twitter

Survey of IT Administrators finds that Macs cost less to manage than PCs


In response to a survey conducted by the The Enterprise Desktop Alliance (http://www.enterprisedesktopalliance.com) -- an organization to help IT departments integrate Macs into the corporate environment -- 260 IT administrators from large organizations with both Macs and PCs responded that Macs are less expensive than PCs to manage.

In some categories such as troubleshooting, user training and help desk calls, three times as many administrators said that Macs cost less to manage. Approximately 29% of the respondents cited lower total cost of ownership as one of the key reasons their organization buys Macs. Overall 45% cited lower total cost of ownership, ease of technical support, or both, as a significant factor in their Mac purchases.

The full survey inquired about buying plans, IT management and administration issues, and the cost of managing the systems. Related to the cost of managing Macs, the survey asked the respondents to estimate the relative cost of a number of factors including: software license fees, time troubleshooting, user training, help desk calls, system configuration, and supporting infrastructure (servers, network, and printers).

"Administrators in organizations that have both Mac and PC platforms have the experience to determine whether managing Macs is less expensive," says T. Reid Lewis, CEO of Group Logic, and president of the Enterprise Desktop Alliance. "The members of the Enterprise Desktop Alliance provide products and services that make deployment and management of Macs easier to do."

The respondents were given the option to select from a range of cost differences. Not only did the administrators predominantly say that Macs were less expensive, in all but one category the majority of administrators who said Macs cost less said they were more than 20% less expensive to manage than PCs. Of those who asserted that PCs cost less, the majority always asserted that PCs were between 0 and 20% less expensive to manage than Macs.

The respondents noted the following:

° Software license fees - 23%-PCs Cost Less, 47%-Cost the same, 31%-Macs Cost Less;

°  Time troubleshooting - 16%-PCs Cost Less, 19%-Cost the same, 65%-Macs Cost Less;

° User training - 16%-PCs Cost Less, 36%-Cost the same, 48%-Macs Cost Less;

° Help desk calls - 16%-PCs Cost Less, 29%-Cost the same, 54%-Macs Cost Less;

° System configuration - 25%-PCs Cost Less, 24%-Cost the same, 50%-Macs Cost Less;

° Supporting infrastructure - 25%-PCs Cost Less, 38%-Cost the same, 37%-Macs Cost Less (servers, network, printers)

Conducted from Dec. 15, 2009 until Jan. 15, over 520 individuals from around the world responded to the online survey. This survey sought the perspective of enterprises and large-scale installations such as universities and government agencies. The EDA excluded from the results all but the respondents from organizations with both Macs and PCs whose sites had 50 or more servers or over 100 Macs. Relative to management cost questions, in our reporting the EDA excluded the responses of those who selected "Don't know" or "Not involved in cost calculations," which left 260 respondents for this section of the survey. You can find the complete survey at http://www.enterprisedesktopalliance.com/deliver/files/eda_survey_issues... .

 
AAPL
$130.28
Apple Inc.
+0.61
GOOG
$565.06
Google Inc.
+18.06
MSFT
$47.87
Microsoft Corporation
+4.53
MacNews Search:
Community Search:
view counter

view counter
view counter
view counter
view counter
view counter
view counter

Use Batting Average and the Apple Watch...
Batting Average, by Pixolini, is designed to help you manage your statistics. Every time you go to bat, you can use your Apple Watch to track  your swings, strikes, and hits. [Read more] | Read more »
Celebrate Studio Pango's 3rd Annive...
It is time to party, Pangoland pals! Studio Pango is celebrating their 3rd birthday and their gift to you is a new update to Pangoland. [Read more] | Read more »
Become the World's Most Important D...
Must Deliver, by cherrypick games, is a top-down endless-runner witha healthy dose of the living dead. [Read more] | Read more »
SoundHound + LiveLyrics is Making its De...
SoundHound Inc. has announced that SoundHound + LiveLyrics, will be one of the first third-party apps to hit the Apple Watch. With  SoundHound you'll be able to tap on your watch and have the app recognize the music you are listening to, then have the lyrics scroll across the screen in time with the song. As you listen to more music the app will... | Read more »
Adobe Joins the Apple Watch Lineup With...
A whole tidal wave of apps are headed for the Apple Watch, and Adobe has joined in with 3 new ways to enhance your creativity and collaborate with others. The watch apps pair with iPad/iPhone apps to give you total control over your Adobe projects. [Read more] | Read more »
Z Steel Soldiers, Sequel to Kavcom'...
Kavcom has released Z Steel Soldiers, which continues the story of the comedic RTS originally created by the Bitmap Brothers. [Read more] | Read more »
Seene Lets You Create 3D Images With You...
Seene, by Obvious Engineering, is a 3D capture app that's meant to allow you to create visually stunning 3D images with a tap of your finger, and then share them as a 3D photo, video or gif. [Read more] | Read more »
Lost Within - Tips, Tricks, and Strategi...
Have you just downloaded Lost Within and are you in need of a guiding hand? While it’s not the toughest of games out there you might still want some helpful tips to get you started. [Read more] | Read more »
Entertain Your Pet With Your Watch With...
The Petcube Camera is a device that lets you use live video to check in on your pet, talk to them, and play with them using a laser pointer - all while you're away. And the Petcube app is coming to the Apple Watch, so you'll be able to hang out with your pet with all the convenience of checking your watch. [Read more] | Read more »
Now You Can Manage Your Line2 Calls With...
You'll be able to get your Line2 cloud phone service on the Apple Watch very soon. The watch app can send and receive messages using hands-free voice dictation, or by selecting from a list of provided responses. [Read more] | Read more »
All contents are Copyright 1984-2010 by Xplain Corporation. All rights reserved. Theme designed by Icreon.