Survey of IT Administrators finds that Macs cost less to manage than PCs
TweetFollow Us on Twitter

Survey of IT Administrators finds that Macs cost less to manage than PCs


In response to a survey conducted by the The Enterprise Desktop Alliance (http://www.enterprisedesktopalliance.com) -- an organization to help IT departments integrate Macs into the corporate environment -- 260 IT administrators from large organizations with both Macs and PCs responded that Macs are less expensive than PCs to manage.

In some categories such as troubleshooting, user training and help desk calls, three times as many administrators said that Macs cost less to manage. Approximately 29% of the respondents cited lower total cost of ownership as one of the key reasons their organization buys Macs. Overall 45% cited lower total cost of ownership, ease of technical support, or both, as a significant factor in their Mac purchases.

The full survey inquired about buying plans, IT management and administration issues, and the cost of managing the systems. Related to the cost of managing Macs, the survey asked the respondents to estimate the relative cost of a number of factors including: software license fees, time troubleshooting, user training, help desk calls, system configuration, and supporting infrastructure (servers, network, and printers).

"Administrators in organizations that have both Mac and PC platforms have the experience to determine whether managing Macs is less expensive," says T. Reid Lewis, CEO of Group Logic, and president of the Enterprise Desktop Alliance. "The members of the Enterprise Desktop Alliance provide products and services that make deployment and management of Macs easier to do."

The respondents were given the option to select from a range of cost differences. Not only did the administrators predominantly say that Macs were less expensive, in all but one category the majority of administrators who said Macs cost less said they were more than 20% less expensive to manage than PCs. Of those who asserted that PCs cost less, the majority always asserted that PCs were between 0 and 20% less expensive to manage than Macs.

The respondents noted the following:

° Software license fees - 23%-PCs Cost Less, 47%-Cost the same, 31%-Macs Cost Less;

°  Time troubleshooting - 16%-PCs Cost Less, 19%-Cost the same, 65%-Macs Cost Less;

° User training - 16%-PCs Cost Less, 36%-Cost the same, 48%-Macs Cost Less;

° Help desk calls - 16%-PCs Cost Less, 29%-Cost the same, 54%-Macs Cost Less;

° System configuration - 25%-PCs Cost Less, 24%-Cost the same, 50%-Macs Cost Less;

° Supporting infrastructure - 25%-PCs Cost Less, 38%-Cost the same, 37%-Macs Cost Less (servers, network, printers)

Conducted from Dec. 15, 2009 until Jan. 15, over 520 individuals from around the world responded to the online survey. This survey sought the perspective of enterprises and large-scale installations such as universities and government agencies. The EDA excluded from the results all but the respondents from organizations with both Macs and PCs whose sites had 50 or more servers or over 100 Macs. Relative to management cost questions, in our reporting the EDA excluded the responses of those who selected "Don't know" or "Not involved in cost calculations," which left 260 respondents for this section of the survey. You can find the complete survey at http://www.enterprisedesktopalliance.com/deliver/files/eda_survey_issues... .

 
AAPL
$126.37
Apple Inc.
+3.12
GOOG
$552.03
Google Inc.
+3.69
MSFT
$40.96
Microsoft Corporation
-0.01
MacNews Search:
Community Search:
view counter

view counter
view counter
view counter
view counter
view counter
view counter

Pie In The Sky: A Pizza Odyssey (Games)
Pie In The Sky: A Pizza Odyssey 1.0 Device: iOS Universal Category: Games Price: $2.99, Version: 1.0 (iTunes) Description: A game about delivering pizza. In space. | Read more »
Chosen Gives Hopeful Singers, Songwriter...
If YouTube videos and reality TV shows like The Voice have taught us one thing, it’s that there are a lot of people out there who are anxious to show the world their talents. And if they’ve taught us a second thing, it’s that there’s an almost equally sizable group of people who are anxious to judge those hopefuls. What’s interesting about Chosen... | Read more »
Android's Popular OfficeSuite Now A...
Once only available for Android devices, OfficeSuite has finally landed on the app store. The Mobile Systems app lets you view, edit, create, and share Word, Excel, and PowerPoint documents as well as convert them to/from PDFs. It's touted as being like having a desktop on your phone. OfficeSuite supports Google Drive, Dropbox, Box, OneDrive, and... | Read more »
Warhammer: Arcane Magic is Coming Soon,...
Turbo Tape Games has announced that they're joining forces with Games Workshop to bring the turn-based strategy board game, Warhammer: Arcane Magic, to life on the iOS. | Read more »
Fast & Furious: Legacy's Creati...
| Read more »
N-Fusion and 505's Ember is Totally...
| Read more »
These are All the Apple Watch Apps and G...
The Apple Watch is less than a month from hitting store shelves, and once you get your hands on it you're probably going to want some apps and games to install. Fear not! We've compiled a list of all the Apple Watch apps and games we've been able to find so far. Games Rules! By TheCodingMonkeys App Store Description: RULES! is a cute puzzle game... | Read more »
Appy to Have Known You - Lee Hamlet Look...
Being at 148Apps these past 2 years has been an awesome experience that has taught me a great deal, and working with such a great team has been a privilege. Thank you to Rob Rich, and to both Rob LeFebvre and Jeff Scott before him, for helping me to grow as a writer and for giving me the opportunity to write about what I love: playing innovative... | Read more »
Hands-On With Allstar Heroes - A Promisi...
Let’s get this out of the way quickly. Allstar Heroes looks a lot like a certain other recent action RPG release, but it turns out that while it’s not yet available here, Allstar Heroes has been around for much longer than that other title. Now that copyright row is out of the way, I can say that Allstar Heroes seems pretty fun. It’s not out here... | Read more »
Macho Man and Steve Austin Join the Rank...
WWE Immortals, by Warner Bros. Interactive Entertainment and WWE, has gotten a superstar update. You'll now have access to Macho Man Randy Savage and Steve Austin. Both characters have two different versions: Macho Man Randy Savage Renegade or Macho King, and Stone Cold Steve Austin Icebound Watcher or Texas Rattlesnake. | Read more »
All contents are Copyright 1984-2010 by Xplain Corporation. All rights reserved. Theme designed by Icreon.