The iPhone 4 launched in late June and was initially heralded as one of the most successful product releases in Apple’s history. But within days the firestorm over reception and antenna issues unleashed an exceptional degree of critical commentary.
Despite this controversy, one of the biggest unknowns has been what actual iPhone 4 owners really think about their new smart phones. To find out, a July ChangeWave survey (http://www.changewave.com) has taken an in-depth look at the reactions and opinions of 213 Apple iPhone 4 owners.
The initial satisfaction ratings for the iPhone 4 show a high degree of customer approval -- with 72% of owners saying they’re "Very Satisfied" and 21% "Somewhat Satisfied" with their new phone. Despite these good scores, the initial iPhone 4 ratings aren’t quite as extraordinary as the early iPhone 3GS satisfaction numbers seen in our August 2009 survey.
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